Customer Focused
We work with clients and their products at all stages of the product lifecycle: development, launch, growth, maturity, or retirement. We help visualize a future roadmap by analyzing the customer experience, the client’s products and services, and stakeholder requirements, then help clients deliver products that meet strategic and budgetary goals.
Our Workflow
The Sprezzatura Process
Discovery
We engage clients through a life-cycle development process that starts with a discovery phase. Here we gather information, synthesize, and weigh it against client needs. We then use this as the basis to develop our plans and client facing proposals.
Solicit Feedback and Adapt
Working in partnership, we review our proposed plans and processes with the client. We solicit feedback and then adapt our approach to fit their specific requirements.
Execute with Precision
We work closely with our clients to precisely execute plans and promote continuous improvement throughout every stage of the project. As a company we strive not only to meet objectives and outcomes but to exceed them.
Advisory Services
We work with clients and their products at all stages of the product lifecycle: development, launch, growth, maturity, or retirement. We help visualize a future roadmap by analyzing the business, products and services, stakeholders, and the customer experience, then help clients deliver products that meet financial and strategic goals.
IT Services
We supply the necessary technical expertise and managing to service level agreements throughout the IT product lifecycle to enable the design, build, test, and run IT systems. We do so from an IT Service Management (ITSM) perspective, focusing on user experience and alignment within our clients’ chosen management frameworks.
Data Analytics & Business Intelligence
We analyze business information and create real-time visualizations for our clients using Business Intelligence tools such as Microsoft Power BI, OBIEE, and Tableau. We then identify patterns to help organizations make improved predictions that result in process changes.
Organizational Change Management
We listen to our clients and anticipate their needs, identify solutions, and find the right technologies that will enable them to succeed.